Frequently Asked Questions

What time is check-in?

Check-in time is from 3.00pm.

Can I store my luggage?

If you are arriving early or not leaving until later in the day we are delighted to store your luggage free of charge.

Is smoking allowed in the hotel?

Clayton Hotel Amsterdam American is entirely non-smoking. Smoking is only permitted in designated outdoor areas.

Is there WiFi in the hotel?

We offer free high-speed WiFi for all throughout the hotel.

Are pets permitted?

Only guide dogs are allowed in the hotel.

Can I check-out late?

Our beds are so comfy we don’t blame you for wanting a lie in! You can book a late checkout at time of reservation or please contact our team.

Do you have infant cots?

Yes, we offer infant cots free of charge in our Executive Rooms and Junior Suites, please contact our reservations team prior to arrival.


If we haven’t answered your question please call us on +31 20 556 3000 and our friendly team will be delighted to assist.


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